If your spouse/partner has benefits from an employer, you can usually co-ordinate the two benefits plans (check the wording of your spouse’s plan). This means you may submit your receipts to both plans and get up to 100% of your eligible expenses reimbursed. If you plan to submit claims to your benefits plan and your spouse’s/partner's benefits plan, insurance industry guidelines determine where to send claims first. The order is important!

After submitting your receipts to the first plan (or using your pay-direct drug card), you will receive your reimbursement and an Explanation of Benefits statement. Next, submit the Explanation of Benefits statement along with a new claim form to the second plan to claim the balance of your expense. If you and your spouse/partner both have pay-direct drug cards, ask the pharmacist if they can submit your claim to both plans at the same time.

These are the insurance industry guidelines when submitting claims:

Submit them to your SLB Flex plan first.

Submit them to your spouse’s/partner's own plan first.

Children’s claims:

• If your birthday is earlier in the year than your spouse’s/partner's, submit them to the SLB Flex plan first.
• If your spouse’s birthday is earlier than yours in the year, submit them to your spouse’s plan first.